New Delhi: Good news for Air India passengers! Air India has launched a real-time baggage tracking service. Through this, passengers will be able to track their bags directly through the app. Air India passengers can now trace their checked-in baggage by scanning the tag attached to their baggage. Air India has introduced an AI-based feature on its mobile app. Air India has introduced the 'AEYE Vision' feature in its app, which will provide relevant information to passengers.
Meanwhile, in recent times, passengers have been facing a lot of complaints regarding luggage. Many people were afraid of losing their luggage during the flight. However, now with the help of this new feature introduced by Air India, passengers will get information about their bags. Then whether the bag is being unloaded or not. Is the bag ready for pickup or not? There is no information about this.
Passengers can also get information about flight details, boarding pass, boarding pass or baggage tags by scanning the code on their tickets. Apart from this, you can also choose the right food. Passengers will be able to choose the food of their choice. These features are based on Artificial Intelligence or AI-based computer vision technology. Air India plans to add more features like bag dimension check, passport scan to its mobile app in the coming months.
Satya Ramaswamy, Chief Digital and Technology Officer, Air India, said, "The integration of modern computer vision technology has the potential to significantly enhance the user experience by reducing the need for manual data entry. The 'AEYE Vision' facility is a testament to Air India's commitment to leveraging technology to improve customer service and streamline travel processes. "
What is the main feature of AEYE Vision?
The features of AEYE Vision are based on AI-based computer vision technology. Through this feature, passengers can get information by scanning the code on the ticket, boarding pass or bag tag. Passengers can also set and select their food preferences directly through the app. Passengers can also check the status of their luggage. Passengers can monitor the status of their checked-in baggage. The baggage tracking feature will now have three features.
